The Blind Spot: Mapping the Information Gaps Keeping the Business Reactive
Thursday, April 30, 2026
8:45am to 4:00pm
30
For business owners and leaders who are ready to stop being at the mercy of their systems and start mapping information intentionally.
No matter how hard we try, we can't see the forest for the trees. When we are caught in the middle of our business, blind spots inevitably form without ever knowing where or what information it's blocking.
Your business is generating information every single day. The question isn't whether it exists. It's whether blind spots are preventing you from seeing and capturing it. There's a gap between information that exists and information that reaches your desk.
This workshop helps you map out and identify (missed) opportunities for bridging this gap of collecting information in your business.
What This Session Is and What It Isn't
This is a Step 0 Diagnostic workshop based on Kantency's "Mastering Feedback" teachings. The work you do here becomes the foundation for every intentional change that follows.
NOT
This is NOT a "change everything" workshop. You will NOT leave with a rebuilt process, a new script, nor a complete operational overhaul.
You will NOT be lectured, spoon fed answers, nor given empty & theoretical frameworks.
IS
This IS a big picture mapping workshop. You WILL leave with tools to improve your communication, a perspective shift that highlights current blindspots, and clear next steps of improvements to make in your business.
You WILL be given prompts for activities and discussions, be applying the frameworks directly into your own business, and will be expected to wear your thinking hat.
Who This Is For
This workshop is built for solopreneurs, small business owners, and organizational leaders who are responsible for the big picture of how their business operates. If you make decisions, manage relationships, or rely on information from others to move forward (and if you've been feeling more reactive than intentional lately), this workshop was designed with you in mind.
You may be currently experiencing:
- exhaustion from constant reactivity
- frustration from feeling like the business has control over you, not the other way around
- irritation knowing that there's a missing piece just out of your reach
- confusion from where mismatches of information are coming from (e.x. clients say one thing but the data says something else)
You don't need to come in with all the answers. You just need to come in ready to look.
Examples of who you may be:
- Solopreneur that's operating from an outdated systems process, built their process on the fly or technically doesn't have one mapped out
- Business development manager wanting to develop better tools to put in their toolbelt
- Business owner that does their strategic planning alone or can't seem to make the time to prioritize doing it at all
- Service provider whose clients say one thing but the client's actions seem to say something different
- Leader who is too caught up working in their business to see the big picture of working on their business
- Capable professional who is tired of putting out fires and wants to shift from being reactive to being intentional
Central Lions Senior Citizens Recreation Centre
11113 113 Street NW
Edmonton, AB, T5G 2V1