In this upcoming session led by Jim Fowler, Manager, Landlord Relations, we will provide a complete, practical guide to navigating the entire lifecycle of a tenancy—from a proactive move-in to a fair move-out. We will go beyond just identifying problems to focus on the partnership actions that prevent them.

We will cover three key areas:

Part 1: The "Shared Reality" (The Move-In) Before we can judge a move-out, we need a flawless move-in. We'll show you how to create a "Shared Reality" inspection report using timestamped photos and video, setting a clear, objective baseline for the tenancy that protects everyone.

Part 2: The Visual Guide (The "Wear & Tear Quiz")This remains the core of our talk. We'll use clear, side-by-side photos to quiz the audience on the difference between:

• Reasonable Wear & Tear: (e.g., scuff marks, faded paint, worn carpet paths)
• Actual Damage: (e.g., wall holes, crayon, burns, unapproved paint)
• Cleanliness vs. Damage: (e.g., a dirty stove vs. a broken one)

Part 3: Action & Prevention (The "What Ifs")With our remaining time, we'll tackle the two most critical "what if" scenarios:

• The "Drip... Drip... Disaster" Protocol: What to do about damage that happens during a tenancy (like a small leak). We'll cover the "failure to report" problem and the "who to call first" protocol.
• The "Big Oops" Myth-Bust: A 5-minute primer on landlord vs. tenant liability insurance. We'll explain who is responsible for major accidental damage (like a fire or flood) and why tenant insurance is a critical tool for tenancy stability.

Join us for this session to get on the same page, reduce conflict, and learn practical tools to make every tenancy more stable and professional.

For more information and to view the entire calendar of events visit: housingmonth.ca

Once registered, you will receive an email with information on how to access the webinar.