Feeling overwhelmed by tech—or stuck with a CRM that just doesn't work for your business? This 60-minute session is designed for business owners who either don't have a CRM or are frustrated with the one they're using. You'll learn what a CRM actually does, why most setups fail, and how to identify the features that truly matter for your workflow. By the end, you'll walk away with clarity, confidence, and a practical map to help you choose (or fix) a CRM that saves time and drives results.